RETURNS & REFUND POLICY

We strive to ensure you are satisfied with your purchase. If for any reason you are not happy with your order, you can return the item within 30 days for a full refund or exchange. The following conditions apply:Eligibility: Items must be unused, in their original condition, and packaging.Return Process: Contact us within 30 days of receiving your order. Our customer service team will guide you through the return process.Refund: Once we receive the returned item, we will issue a full refund to your original payment method. Refunds may take 5-7 business days to process.Shipping: We offer free return shipping for items that are defective or damaged. For all other returns, the customer is responsible for return shipping costs.Your satisfaction is our priority, and we want to ensure you have a hassle-free shopping experience!

SHIPPING POLICY

AT Zozo we prioritize providing a seamless and efficient shopping experience for our customers.Free Delivery: Enjoy free delivery on all orders across Pakistan.Delivery Time: Orders are delivered within 3 business days from the date of purchase.Coverage: Our delivery service is available throughout Pakistan.For any inquiries or concerns regarding your order, please contact our support team. Thank you for shopping with Zozo!.